
Indian Railway Catering & Tourism Corporation Ltd
Past performance
About Indian Railway Catering & Tourism Corporation Ltd Indian Railway Catering and Tourism Corporation Limited (IRCTC) is a central public sector enterprise under the Ministry of Railways, established in 1999. It is the sole entity authorized to provide online train ticketing, catering, and packaged drinking water services across the Indian Railways network. The company manages four key divisions: internet ticketing, catering and hospitality, travel and tourism, and packaged drinking water under the brand 'Rail Neer'. IRCTC operates one of the most transacted websites in the Asia-Pacific region, handling over 25 million transactions monthly. The company has diversified into non-railway services such as e-catering and budget hotels, aiming to be a comprehensive travel service provider.
IRCTC has maintained a strong financial track record, delivering consistent shareholder returns with a return on equity exceeding 23% annually since fiscal 2017. It remains a profitable and debt-free organization. Recognized for excellence in services, the company continues to expand its operations, including launching new Rail Neer plants and deluxe tourist trains. As of March 2023, it operates 16 Rail Neer plants and offers a range of tourism packages, cementing its position as a leading player in India's travel and tourism industry.
Performance overview
