Privacy

• When you register for our platform, we collect personal information such as your name, email address, and any additional information required for account creation.
• We also use web tools on our website to help us monitor traffic patterns to see how our users navigate through our site.

• To facilitate secure login, we use Single Sign-On (SSO) authentication. This involves collecting and storing authentication tokens securely.
• When you sign in to your account using your internet service credentials (Google, Twitter, LinkedIn), such service sends us your username and the email address associated with the credentials you've used. We neither control nor take any responsibility for the way third parties provide information about you and/or process your personal data.

• We collect data on your interaction with our platform, including but not limited to the features used, historical data accessed, backtesting results, etc.
• Like most websites, we use web server log files that include internet protocol (IP) addresses, browser types, internet service providers (ISPs), referring/exit pages, platform types, and date/time stamps. We use web server log files to administer the site, provide traffic information for site planning purposes, and ensure compliance with our Terms of Service. Note that IP addresses are not tied to personal data in our web server log files.
• We collect the following information about the devices you use to interact with our services: IP address, device type, operating system, application, and browser version. We collect this information to prevent spam and abuse of our services. IP addresses may be considered personal data in certain jurisdictions, and will be treated in accordance with this privacy policy.

• We use the collected information to deliver the services offered on our platform, including historical data access, backtesting, etc.

• We analyze usage patterns to enhance and personalize your experience on our platform, making it more intuitive and relevant to your needs.

• We may use your contact information to send important service-related messages, updates, and newsletters. You can opt out of non-essential communications.

• We may share information with third-party service providers to assist us in delivering and improving our services. These providers are bound by confidentiality obligations.

• We may disclose information when required by law or in response to legal requests, court orders, or government regulations.

• We may use third-party service providers to monitor and analyze the use of our services and mobile/desktop applications. We use this information to analyze and improve the work of our services.
• We use Google Analytics as a web analytics service on the Website. Privacy practices of Google Analytics can be seen on Google's website.
• We use PostHog as a product analytics service on the website. Privacy practices of PostHog can be seen on Posthog website.

We adhere to a strict policy of safeguarding the confidentiality of nonpublic information pertaining to both our current and former customers. Under no circumstances do we disclose such information to any external parties. Our commitment extends to refraining from the sale of customer lists, and you can trust that your name will never be sold to a catalog company.

We employ industry-standard security measures to protect your information, including encryption, access controls, and regular security audits.

• You can review and update your account information by accessing your account settings.

• You can manage your communication preferences by opting in or out of specific types of communications.

• We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
• We do not delete any information that you have provided unless you request for the deletion of your account.
• To delete all of your information that you have provided us, you must send an email to [email protected]. Once we recieve your deletion request email, your account will be reviewed for any pending payments due. If everything is cleared, we shall delete your data within 7 days.
• If you have pending payments due while requesting for deletion, you will be informed and, the deletion process will not take place till you sort out the dues and request for a deletion again after doing so.
• Please note that if you have requested your account to be deleted, we will delete the subsequent personal data you have supplied us.
• Note that search engines, as well as third parties, can keep copies of your publicly available information once your account has been deleted.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy to reflect changes in our practices. If we make significant changes, we will notify you by email or by posting a prominent notice on our platform.

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data under the General Data Protection Regulation (GDPR), including:

• Right of Access: You have the right to request access to your personal data.
• Right to Rectification: You have the right to request corrections to any inaccurate or incomplete data we hold about you.
• Right to Erasure: You have the right to request the deletion of your personal data.
• Right to Restrict Processing: You have the right to request the restriction of processing of your personal data.
• Right to Object: You have the right to object to processing based on legitimate interests, direct marketing, or profiling.
• Right to Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at [email protected].

If you are located outside of our primary operating jurisdiction, please be aware that your data may be transferred to, stored, and processed in a country different from your own, where data protection laws may differ. By using our services, you consent to the transfer of your data to such jurisdictions.

If you have questions or concerns regarding this Privacy Policy, please contact us at [email protected] .